Introduction
At Lukeliam Real Estate Company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) DLA Piper Data Protection.
Information We Collect
We collect personal information that you provide to us directly, such as:
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Full name
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Contact details (email address, phone number, mailing address)
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Identification documents (e.g., passport, Emirates ID)
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Payment information, where applicable
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Property preferences and transaction history
How We Use Your Information
We use your personal information for the following purposes:
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To provide real estate services, including property listings, viewings, and transactions
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To communicate with you regarding your inquiries and transactions
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To comply with legal obligations, such as anti-money laundering (AML) requirements
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To improve our website and user experience
Data Security
We implement robust security measures to protect your personal information:
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SSL encryption on all web pages
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Role-based access to stored data
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Firewalls and intrusion prevention systems
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Regular vulnerability assessments and backups
Despite these efforts, no system is 100% secure. We recommend you never submit sensitive documents unless requested via a secure channel.
Data Sharing
We may share your data with trusted third parties when necessary:
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Licensed real estate agents and brokers in Dubai
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Government-authorized legal and visa service providers
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CRM, email marketing, or analytics platforms under strict confidentiality terms
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Payment processing partners (if applicable)
All third parties are contractually obligated to protect your data and use it solely for the intended purpose.
International Data Transfers
Since we operate globally, your data may be transferred to and processed in countries outside your residence, including the UAE. We ensure adequate safeguards are in place to protect your data during such transfers.
Your Rights
Under the PDPL, you have the right to:
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Access your personal data
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Rectify any inaccuracies
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Request the deletion of your data
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Restrict or object to processing
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Transfer your data to another entity
To exercise these rights, please contact us using the details provided below.
Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We encourage you to review it periodically. The latest version will always be posted on this page with the “Effective Date” noted above.
Contact Us
For questions, concerns, or to exercise your rights, contact us at:
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Email: info@lukeliam.com
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Phone: +971 4 575 2632
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Address: Office 1301, 13th Floor, Anantara Business Tower, Dubai, UAE
We are committed to transparency and protecting your data at every step.